Substitution & Return Policy

Return & Refund Policy

Thanks for shopping at Wildflowers of Oregon..If for any reason you are unsatisfied with the quality or accuracy of your order, please email us to report the problem. We will be happy to help.

Fresh Flowers

We are committed to delivering your flowers on time and as fresh and beautiful as possible. Understanding that flowers are subject to the seasons and availability, we make every attempt to make substitutions of equal or greater value, while preserving the look and feel of the chosen arrangement.

If you are requesting a replacement, you must request the replacement within 3 days from  when it was delivered.

Plants

For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.

Delivery Charges

Delivery charges/costs are non¬refundable. However, If your order was delivered after the intended delivery date, then we will credit you back the original service charge for the late delivery. But if the order was delivered late because an address was submitted incorrectly, or the recipient was not available to take delivery, then we cannot provide a full refund, or credit back the original service charge.

Contact Us

If you have any questions, please contact us.